Retail Supply Chain Certification (RSCC)

 
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Building the Skills for High Performance
Most top executives in the Retail Industry have a keen intellectual grasp of the critical value of talent—and the issue of attracting, engaging and retaining the right talent has moved to the top of the corporate agenda. But how do you attract key talent for your organization? How do you ensure employees can continue to develop themselves? And how can you acknowledge and reward excellent performers?

A cohesive, high-quality training program can help address these issues. Accenture—in partnership with Walmart—developed the Retail Supply Chain Certification (RSCC) program, an online training program that is specifically designed for retailers and their suppliers.

This program—certified by the Voluntary Interindustry Commerce Solutions (VICS) Association—is targeted at professionals involved in inventory management and replenishment, to give them access to the best thinking from academic, industry and functional experts. The program sets a standard of professional excellence and quality, and offers companies a chance to focus on the development of talent.

Take a Test Drive of the RSCC Program!
Sign up for a free trial Test Drive of the Retail Supply Chain Certification (RSCC) program today! (three log-ins allowed over a thirty-day period)

A Unique Offering
The RSCC content and delivery is powered by Accenture’s Supply Chain Academy, the global leader in total supply chain knowledge and learning solutions. The RSCC program consists of more than 40 hours of training, drawing from the insights, experience and expertise of numerous supply chain experts from dozens of institutions. No other training program can offer such broad content with such extensive depth and global reach.

The content and knowledge for the RSCC program is delivered in a blended learning architecture: a collection of online learning courses, instructor-led virtual sessions, white papers and links to thought capital on the Internet. The RSCC program is a completely flexible program that facilitates the development of deep skills at any time, anywhere, through Internet access. This creates tremendous flexibility to allow for self-paced training.
 

Company Benefits
The RSCC program brings numerous benefits to the supply chain organization:
  • Increase the organizational capability to grow and maintain industry leadership through consistency in processes and terminology worldwide.
  • Create a common operating language among planners internally and allow them to work better with planners externally.
  • Move the emphasis away from procedural learning (how) to conceptual learning (why) within organizations and facilitating the 'thinking outside the box' mentality.
  • Useinventory, replenishment and forecasting competencies as a market differentiator to drive competitive advantage.
  • Attract and retain key talent in your organization by improving job satisfaction and workforce retention.

How Does It Work?
Participants in the RSCC program will have access to a number of online courses to prepare for their exams. Courses supporting the certification are broken down into four modules, containing both core and elective courses. Participants can take the modules in any order:
-    Supply Chain Fundamentals (9.25 core hours)
-    Forecasting and Planning (8.5 core hours)
-    Inventory Management (14 core hours)
-    Metrics and Process Integration (7.5 core hours)

Each module has an accompanying online exam, allowing participants to focus on one module at a time. This makes it easier for the user to prepare for the exam and encourages participants to schedule training throughout the year. Participants have two attempts to score at least 75% in order to pass each exam. RSCC certification will be awarded once the user successfully passes all four examinations.

"The Retail Supply Chain Certification program offers companies a chance to give retail forecasting and inventory management professionals the recognition they deserve once they have reached a specified level of achievement."
Gary Maxwell, Walmart's Senior Vice President, International Supply Chain


In addition to the core training, elective courses in each module round out the program and provide the opportunity for users to learn more about areas they are particularly interested in. Core training is recommended and will be tested during the examinations. Participants will not be tested on the elective courses.

Finally, participants have access to the program for eighteen months, to provide users with time to take elective courses as desired and further build their knowledge after completing the core program. Also, it allows participants to use RSCC courses as a source of reference after they have successfully completed their exam.
 
"I feel that both VICS and the Supply Chain Academy have a lot in common, as both are doing ground-breaking work in supply chain. I therefore believe that a close collaboration between VICS and the SCA can bring many benefits for all parties involved."
Joseph C. Andraski, President and CEO, VICS
Feedback
Below are just some examples of what participants have to say about the RSCC program:

"After taking the RSCC, my in-stock rate is better in the last couple of months than it has ever been."
– Inventory Manager, Global Retailer

"I think that the program expressed the concepts more clearly than what you usually get from universities."
– CPFR Manager, CPG Company

"I really liked the self-study format: the multi-media content kept the courses interesting, while it allowed you to take the courses in your own pace."
– Demand Planner, International Retailer

"The RSCC helped me identify a number of potential savings in the daily operation of the warehouse."
– Inventory Specialist, Large CPG Company

Further Information
Are you interested in the RSCC program for your organization? Or are you ready to sign up? Contact Accenture's Patricia Terra at +1.917.452.4946 or patricia.b.terra@accenture.com.
Also, you can read more about how Walmart uses the RSCC program to pull further ahead within supply chain!

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